Release status: Annual Application Maintenance and Support is available in v0.3.26, released July 20, 2026.
Your software license is permanent
Lite, Pro, and Enterprise are one-time-purchase licenses—not software subscriptions. The application version you purchased and every feature already unlocked by that license remain available permanently, whether or not you renew maintenance.
What the first year includes
Every new paid license includes 12 months of Application Maintenance and Support from its purchase date:
- Application updates and upgrades released during coverage.
- Assisted technical support.
- Access to Settings → Check for Updates and update downloads.
Optional annual renewal prices
| License | One-year maintenance renewal | Billing |
|---|---|---|
| Lite | $9.99 | One-time payment |
| Pro | $19.99 | One-time payment |
| Enterprise | $59.99 | One-time payment |
There is no automatic renewal and no PayPal subscription agreement. Each renewal is an optional one-time purchase.
What happens after maintenance expires
The purchased application does not stop working. Existing licensed features, local receipt history, printer profiles, Stored Logos, Printer State, capture tools, and the license’s listener allowance continue operating. Check for Updates, update downloads, and assisted technical support pause until maintenance is renewed.
Local troubleshooting information, health checks, activation diagnostics, and privacy-safe log export remain available even without active maintenance. Customers are not required to renew simply to diagnose activation or local application behavior.
How renewal dates are calculated
- Renew before expiration and 12 months are added to the current maintenance end date.
- Renew after expiration and the new 12-month period begins on the confirmed payment date.
- A successful renewal immediately restores eligible update and assisted-support access, including the current eligible release and releases published during the renewed coverage period.
Coverage for existing paid customers
Paid licenses issued before v0.3.26 received grandfathered Application Maintenance and Support through July 19, 2027. This prevents existing customers from unexpectedly losing update or support access when the new policy began.