POS Printer Emulator
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Import a Stored Printer Logo

Replace “stored printer image unavailable” with the artwork that an Epson NV graphic command expects.

Available with Lite, Pro, and Enterprise. Use high-contrast monochrome artwork for the closest thermal-printer result.

1Find the requested storage key

Open the affected receipt’s Commands tab and find the NV graphic command. Note its two-character storage key, such as 00. Then open Settings → Stored Logos.

Stored Logos settings before any image is imported
The key must match the value sent by the POS receipt data.

2Choose and describe the image

Enter the two-character Epson storage key, add an optional name, and choose a PNG, JPEG, or WebP file no larger than 2 MB. Transparent or white backgrounds and strong black shapes work best.

Stored Logos import form with key and image selected
Importing another image with the same key replaces the existing mapping.

3Import and retest the receipt

Select Import or replace logo. Confirm the logo appears in Imported logos, then resend or replay the receipt. Use Remove twice to confirm deletion when a mapping is no longer needed.

Stored printer logo successfully imported with key 00
The saved key, file name, size, and thumbnail make the mapping easy to verify.

If the wrong logo appears

  • Confirm the receipt requests the same two-character key shown in Stored Logos.
  • Replace the mapping with the correct artwork and replay the original capture.
  • Check the assigned Printer Profile supports Stored NV graphics.

Related guides

Printer ProfilesEnable NV graphic capabilities.Test receiptsResend or replay the print job.Backup and RestoreProtect imported logo mappings.