Activate and Manage Your License

See the active tier, unlock a purchased license, and keep optional update and support coverage current.

Permanent license: Lite, Pro, and Enterprise are one-time software purchases. Annual maintenance is optional and controls future updates and assisted support—not continued use of purchased features.

1Open License settings

Select Settings → License. The page shows the current tier, secure activation status, listener allowance, registration, and maintenance coverage.

Enterprise License status and maintenance coverage in POS Printer Emulator
The active tier and permanent feature entitlement are visible in one place.

2Activate or change a license

On a Trial installation, enter the exact customer or company name, email address, and activation key supplied after purchase. On a paid installation, select Change or upgrade license. Then select Validate and activate. No reinstall is required.

License page ready to change or upgrade an activation key
A replacement key can upgrade the same installation without removing saved configuration.

3Review maintenance coverage

The maintenance card shows whether Check for Updates and assisted support are active. Use Refresh maintenance status after renewing. A renewal key can also be applied from this card.

Application Maintenance and Support card in License settings
When maintenance ends, purchased application features keep working; updates and assisted support pause until renewal.

License tiers at a glance

  • Trial: five emulated jobs per day, current-session history only, watermark, and premium features locked.
  • Lite: paid features with one Printer Listener.
  • Pro: paid features with up to two Printer Listeners.
  • Enterprise: enterprise features with up to 15 Printer Listeners.

If activation does not work

  • Copy the complete key without adding spaces or line breaks.
  • Use the customer name and email address issued with that key.
  • Open Settings → Support to run local diagnostics; these tools remain available even when activation or maintenance is unavailable.